---
title: "This is an example incident"
description: "Monitoring · Aug 3, 2023"
base_url: "https://import-status-page.openstatus.dev"
canonical: "https://import-status-page.openstatus.dev/events/report/1177"
---

# This is an example incident

[Status](/.md) › [Events](/events.md) › This is an example incident

Aug 3, 2023 · 3 years ago · 1 minute

## Updates

### x Monitoring — Aug 3, 9:16 AM

Let your users know once a fix is in place, and keep communication clear and precise.

### + Resolved — Aug 3, 9:16 AM

Empathize with those affected and let them know everything is operating as normal.

### x Investigating — Aug 3, 9:16 AM

When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

### x Identified — Aug 3, 9:16 AM

As you continue to work through the incident, update your customers frequently.

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